Privacy Policy
Effective Date: May 29th, 2025
ESCTDL respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our platform or services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Full name, mobile number, email address, residential details, identification documents, and nominee or beneficiary details provided by user itself.
- Payment Information: We do not collect or store payment credentials. Users may upload payment screenshots for verification, which we store securely and access only to confirm payments and provide support.
- Usage Data: Activity logs including contributions made, assistance received.
2. How We Use Your Information
Your information is used to:
- Manage account, contributions, and disbursement processes.
- Provide support and respond to inquiries.
- Improve the functionality and security of our platform.
- Send updates, alerts, and community notices (with your consent).
- Comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell or rent your personal data. We may share information with:
- Authorized partners or administrators for processing contributions and member coordination.
- Regulatory bodies or legal entities when required by applicable laws.
4. Data Security
We implement appropriate technical and organizational safeguards to protect your data. While we take security seriously, no system can be guaranteed 100% secure.
5. Data Retention
We retain your information only as long as needed to manage your account, provide services, and comply with legal requirements.
6. Children's Privacy
Our services are intended for adults and are not directed toward children under the age of 18.
7. Your Rights
As a user, you have the right to:
- Access, update, or request deletion of your personal information.
- Opt out of non-essential communication.
- Request clarity on how your data is being handled.
8. Updates to This Policy
We may revise this Privacy Policy periodically. Significant changes will be communicated via email or in-app notifications. Please review this page occasionally to stay informed.
If you have any questions regarding our privacy practices or wish to exercise your rights, please contact us at privacy@esctdl.com. Your trust is our top priority.
